Citizens Advice Scotland

Citizens Advice Scotland has backed a new report which calls for consumers to be protected from the costs of de-carbonising heating.

New legislation to remove the duty on local authorities to test if someone's homelessness application was ‘intentional’ will come into effect from November, the Scottish Government has confirmed. Last year the Homelessness and Rough Sleeping Action Group recommended changes to homelessne

The Scottish Government has brought forward a new benefit aimed to tackle child poverty by giving extra cash to low-income families.

Scottish and Southern Electricity Networks (SSEN) and Citizens Advice Scotland (CAS) have joined forces to launch a £140,000 energy advisor programme to support vulnerable households and help reduce fuel poverty in the north of Scotland.

Clackmannanshire Citizens Advice Bureau (CAB) has been awarded £38,710 of funding from the SafeDeposits Scotland Charitable Trust to deliver its Housing Advice and Mediation Service (HAMES) project over two years. HAMES aims to assist 100 tenants per year to gain a better understanding of thei

MSPs will vote on a series of amendments to the Fuel Poverty (Target, Definition and Strategy) (Scotland) Bill as the proposed legislation begins its third stage of proceedings today.

Regular building inspections, the establishment of compulsory owners’ associations and Building Reserve Funds must be written into legislation to protect the future of Scotland’s tenement buildings, according to a new report.

One tenth of Scots who are in work have had to miss paying gas or electricity bills at least once in the last year because they have run out of money, a new report has found.

The energy sector must take “urgent action” to better identify customers in vulnerable circumstances and improve the help and support given to them, according to a new report.

A campaign to help people, especially low income families, take control of their finances, and challenge public perceptions and stigma around personal finances, has been launched today.

More than three quarters (77%) of people in Scotland believe workers who have to claim benefits work hard but their wages are not enough to cover living costs, according to new polling from YouGov for Citizens Advice Scotland.

Citizens Advice Scotland (CAS) has today outlined five key recommendations for Scotland’s newly devolved disability assistance payments.

As many as one in three people seeking help with Universal Credit don’t have access to the internet to make their claim, according to new figures from Citizens Advice Scotland (CAS).

New estimates which suggest that more than one in 10 homes would be classed as being in extreme fuel poverty under the Scottish Government’s proposed new definitions are “deeply worrying” and highlight the need for vital investment, the Scottish Federation of Housing Associations (

The Chartered Institute of Housing (CIH) has called on the UK Government to scrap the “fundamentally unfair” benefit cap after the Supreme Court ruled in favour of the policy.