Citizens Advice Scotland

MSPs will vote on a series of amendments to the Fuel Poverty (Target, Definition and Strategy) (Scotland) Bill as the proposed legislation begins its third stage of proceedings today.

Regular building inspections, the establishment of compulsory owners’ associations and Building Reserve Funds must be written into legislation to protect the future of Scotland’s tenement buildings, according to a new report.

One tenth of Scots who are in work have had to miss paying gas or electricity bills at least once in the last year because they have run out of money, a new report has found.

The energy sector must take “urgent action” to better identify customers in vulnerable circumstances and improve the help and support given to them, according to a new report.

A campaign to help people, especially low income families, take control of their finances, and challenge public perceptions and stigma around personal finances, has been launched today.

More than three quarters (77%) of people in Scotland believe workers who have to claim benefits work hard but their wages are not enough to cover living costs, according to new polling from YouGov for Citizens Advice Scotland.

Citizens Advice Scotland (CAS) has today outlined five key recommendations for Scotland’s newly devolved disability assistance payments.

As many as one in three people seeking help with Universal Credit don’t have access to the internet to make their claim, according to new figures from Citizens Advice Scotland (CAS).

New estimates which suggest that more than one in 10 homes would be classed as being in extreme fuel poverty under the Scottish Government’s proposed new definitions are “deeply worrying” and highlight the need for vital investment, the Scottish Federation of Housing Associations (

The Chartered Institute of Housing (CIH) has called on the UK Government to scrap the “fundamentally unfair” benefit cap after the Supreme Court ruled in favour of the policy.

Citizens Advice Scotland (CAS) is taking action to help the estimated 80,000 low income households in Scotland who could be paying too much Council Tax. The charity has today launched a new online tool to help people check if they are entitled to reductions, deductions or exemptions.

New figures have been published showing that a quarter of all Scots are today struggling to make it to their next payday on their current income. Citizens Advice Scotland (CAS) conducted a YouGov survey last month that questioned over 2,000 Scots aged 18+.

Citizens Advice Scotland has launched a financial health check service to help low income families maximise their income. Targeted at low income families and older people, but open to everyone, the Financial Health Check aims to motivate people to seek financial advice to ensure that they are n

Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem. The energy watchdog said to apply for a licence to supply energy from June, applicants will need to demonstrate they can adequately fund their operations for their first year, outl

A new report has called for consumer services to make it easier for vulnerable customers to register for and access support across different sectors. The Making it Easy: Simpler Registration for Consumers in Vulnerable Situations report has been published by Citizens Advice Scotland.