Citizens Advice Scotland

A Bill to reduce fuel poverty in Scotland has been given the support of a Holyrood committee but it warned that additional measures are required to put an end to thousands of people lacking the means to keep their homes warm. The local government and communities committee published a report on the F

Switching energy supplier could save each Scottish household more than £150 a year, with East Renfrewshire the local authority area where people are most likely to switch, new research has found. Figures released by Citizens Advice Scotland to mark the beginning of Big Energy Saving Week 2019

A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament. Created by people with experience of the existing social security system, the newly-published ‘Our Charter’ outlines in

A quarter of households are still struggling with fuel poverty as new Scottish Government statistics revealed no real progress over the last 12 months. The new figures revealed a small fall in fuel poverty rates between 2016 and 2017, with a drop from 26.5% (649,000 households) to 24.9% (613,000 hou

Elizabeth Leighton, director, Existing Homes Alliance Scotland © Andrew Cowan/Scottish Parliament The Scottish Parliament’s local government and communities committee began hearing evidence yesterday as part of its examination of proposed legislation which sets a new target relating to the eradic

A charity is calling for action after many households in Scotland were left with huge debts after signing up to a government-backed energy scheme only to be scammed by a rogue company. Citizens Advice Scotland (CAS) is today calling for the UK Government to help customers who have been let down by H

Scottish communities minister Aileen Campbell MSP launching the service in Dumfries CAB At least 15,000 households each year are expected to benefit from the new Financial Health Check service which has been launched by Citizens Advice Scotland.

Demand for advice regarding rent arrears in Scotland has increased by 47% over the last five years, new evidence has revealed. A report published today by Citizens Advice Scotland (CAS), which considers the causes and consequences of this rise, finds that changes to the social security system have b

A new report has highlighted the use of expensive electric heating among low income households and the difficulty many have accessing support to switch to cheaper fuel sources. Research by Citizens Advice Scotland (CAS) found that as many as 11% of Scottish households are using electric heating, whi

New research by Citizens Advice Scotland (CAS) has revealed the challenges faced by those Scots who use oil to heat their homes. A quarter of households in the Highlands and Islands use oil heating, while the figure for Scotland as a whole is 6%.

Assessments for disability support will be carried out by Social Security Scotland, fully supported by public sector healthcare professionals, the Scottish Government has announced. The move, which ensures there is no private sector involvement in the process, is also set to provide people with grea

Energy provider Scottish Power is to increase dual fuel energy prices for those on its standard variable tariff by 3.7%. This is Scottish Power's second price rise this year, with dual fuel prices rising by 5.5% on 1 June. It follows Ofgem's decision to increase the level of their Safeguard tariff.

The Scottish Government needs to set out a ‘route map’ of how it intends to persuade Scots to change their consumer behaviour if it wants to meet its targets on climate change, according to Citizens Advice Scotland (CAS). While lending its support to the government’s targets, which include a p

Millions of British homes are one step closer to cheaper energy bills as legislation to cap poor value energy tariffs completed its passage through parliament this week. Energy regulator Ofgem is now required to cap standard variable tariffs offered by the ‘big six’ energy providers for househol

Scotland’s construction industry is being held back by poor broadband and high postal delivery charges, according to new research. A total of 44% of businesses in the sector have told Citizens Advice Scotland (CAS) that broadband in their area is variable or poor. The statistic is in contrast with