Citizens Advice Scotland

316-330 of 363 Articles
Clock icon 3 minutes

The publication of the Social Security Bill is a “landmark moment” for the Scottish Parliament, according to Citizens Advice Scotland (CAS) and the Scottish Council for Voluntary Organisations (SCVO). Introduced to Parliament yesterday, the Social Security (Scotland) Bill will give the Scottish

Clock icon 3 minutes

There is a “clear need” for greater protection measures for consumers in Scotland who use ‘district heating’ schemes, according to Citizens Advice Scotland (CAS). District and communal heating schemes supply heat and hot water, generated in a central location, to a number of residences. This

Clock icon 9 minutes

An independent panel of academic experts is to review the definition of fuel poverty after which a consultation will open on a new long-term fuel poverty strategy and statutory eradication target, the Scottish Government has announced. Last autumn the Scottish Fuel Poverty Strategic Working Group an

Clock icon 2 minutes

The Consumer Futures Unit (CFU) of Citizens Advice Scotland has today published its draft Work Plan for 2017-18. This is the first time the CFU has published a distinct Scottish work plan following the devolution of consumer advocacy powers last year.

Clock icon 3 minutes

Energy regulator Ofgem has announced the levels of the pre-payment price cap which come into effect this April. One of the remedies resulting from the Competition and Market Authority's (CMA) two year investigation of the energy market, the cap will initially apply to over four million households wh

Clock icon 3 minutes

An advice charity which offers vital housing support to armed forces personnel across Scotland has helped more than 10,000 clients since it was set up in 2010. The Armed Service Advice Project (ASAP) is run by Scotland’s Citizens Advice Bureau network with the support of PoppyScotland and other mi

Clock icon 2 minutes

Energy regulator Ofgem has called on Npower to "justify" to its customers why it is introducing one of the largest energy price rises for years. The energy firm has announced that it will raise standard tariff electricity prices by 15% from March 16, and gas prices by 4.8%, raising a typical dual fu

Clock icon 2 minutes

Members of Citizens Advice Scotland (CAS) have voted to approve significant reforms to the charity, including radical changes to the charity’s board, after a highly critical independent report on the charity’s governance was published last year. In a vote taken at a general meeting in Edinburgh,

Clock icon 3 minutes

Citizens Advice Scotland (CAS) has welcomed the news that the Competition and Markets Authority (CMA) is opening a review of care homes for the elderly. Last week, the CMA launched a market study into care homes for the elderly to review how well the market works and whether people are treated fairl

Clock icon 2 minutes

The first ever report into Scotland’s Citizens Advice service has found that one million pieces of advice were delivered by the service last year to over 310,000 individuals, equivalent to over one in every 14 adults. Published today by Citizens Advice Scotland (CAS), the Impact Report revealed th

Clock icon 3 minutes

Scottish households missed out on £300 million of savings last year because they didn’t change their energy supplier, according to new statistics. Figures from OFGEM show that savings of around £300 this year are achievable per household just by switching as a new Ipsos MORI survey from the Ener

316-330 of 363 Articles