Citizens Advice Scotland

Energy regulator Ofgem has written an open letter calling for fairer treatment for customers who are left in debt when energy companies collapse. Since the beginning of 2018, 14 energy companies have exited the domestic energy market. In this event, a Supplier of Last Resort (SoLR) is appointed, and

Campaigners are calling for an increase to the Scottish Welfare Fund budget after new statistics released show a rising number of Scots are accessing emergency cash to help pay for food or heating.

The Scottish Government has made progress with its plans to reform disability payment processes to reduce anxiety and stress but more is still needed to be done, according to Citizens Advice Scotland (CAS).

Citizens Advice Scotland (CAS) has emphasised that debt is "still a big issue" despite the collapse of the last big payday lending company.

An analysis of debt cases for 2018/2019 carried out by Citizens Advice Scotland (CAS) has found that people who have turned to the charity for help with council tax debt owe a combined £6.4 million.

Scotland’s Citizens Advice network unlocked more than £84 million in benefits payments for its clients in 2018-19, according to new figures released today.

Almost 222,000 people in Scotland are now receiving personalised Universal Credit support, new figures show.

Glasgow City Council's Universal Credit support hubs have brought in more than £15.2 million in financial gains for people living in the city.

A report commissioned by Citizens Advice Scotland (CAS) on consumer attitudes to energy networks in Scotland has found that only half (55%) of households off the gas grid are satisfied with their heating systems.

A new report by Citizens Advice Scotland (CAS) has revealed that 76% of Scottish adults are in some way concerned about money or debt in the next year.

Dr Jamie Stewart, energy policy manager at Citizens Advice Scotland, discusses why the mass installation of smart meters in homes should be stalled.

Citizens Advice Scotland (CAS) has today launched a new video to mark its 80th anniversary. The video, which features contributions from staff, volunteers, and expert commentators looks at the work the network does in providing advice and advocacy for the people of Scotland.

A major fund to create low-carbon heating infrastructure is now open for applications.

Citizens Advice Scotland (CAS) has called for honesty from policy makers on who will foot the bill in the move towards a more sustainable economy. With climate strikes due to occur globally today, CAS has welcomed the arrival of climate change discussion within the agendas of politicians and busines

Citizens Advice Scotland (CAS) has today called upon the British Government to end the current five-week wait for Universal Credit. CAS has claimed that this wait is pushing many Scots into poverty.