News

In this new blog for CIH Scotland, Linda Moir, former director of customer service at Virgin Atlantic and head of event services at the London 2012 Olympic Games, talks about the importance of delivering excellent customer service in your organisation. Throughout my professional life I have lived an

Thousands of festive shoppers chose to purchase with purpose this Christmas by buying over 3,000 ethical Caring Christmas Trees for people in need across Scotland. Homelessness charity Bethany Christian Trust sold thousands of Caring Christmas Trees throughout November and December to both residents

The private housing provider at the centre of controversy over its plans to evict hundreds of asylum seekers and refugees in Glasgow has lost its asylum accommodation contract for Scotland. Serco will no longer provide the housing from September this year after the Home Office awarded the contract t

A consultation on charity law setting out options to change the current regulatory system in Scotland has been launched by the Scottish Government. Options in the consultation include:

The Energy Saving Trust has awarded more than £2.1 million to 15 charities across the UK as part of the Energy Redress Scheme, which redistributes voluntary payments from UK energy companies. Five Scotland-based charities such as Greener Kirkcaldy, Iona Renewables and Clackmannanshire Citizens

North Ayrshire Council has announced changes to a building repairs grant scheme which will make conservation repairs to historic Millport properties more affordable. Millport Conservation Area Regeneration Scheme (CARS) is a grant programme providing financial assistance for regeneration of historic

Councillors at a North Yorkshire local authority have given plans to establish a new wholly owned commercial housing company the green light. Harrogate Borough Council said the council-owned housing company, which will build properties available to buy and rent, will allow the council to manoeuvre w

Plans to build an 85-home development in Aberdeen have been withdrawn by Stewart Milne Group after a new developer took over the site.

Plans have been lodged to redevelop a disused garage and warehouse in Edinburgh to create 49 new homes. The proposals, designed by Covell Mathews Architects, will entail the demolition of buildings situated at the junction of Constitution Street and John’s Lane.

Staff from CMS Window Systems joined forces with volunteers from across Fife to provide much-needed food, children’s clothing, toys and gifts to around 1100 hard-pressed families in the annual Christmas delivery day organised by independent charity, the Cottage Family Centre. Based in Kirkcald

Trust Housing Association is building 35 new homes across two sites in East Dunbartonshire. A development at St. Mungo Street in Bishopbriggs comprises 16 two-bedroom flats which will be made available for mid-market rent. A second development on Main Street in Torrance will provide 19 two-bedroom f

Oak Tree Housing Association is set to move into a new Inverclyde headquarters having out-grown its present office space. In an attempt to stay as close to the town centre as possible, the Association has purchased the former Greenock Registry Office building at 40 West Stewart Street from Inverclyd

Social security secretary Shirley-Anne Somerville has announced the appointment of Dr Sally Witcher as chair of a new body tasked with scrutinising the Scottish social security system. The Scottish Commission on Social Security will provide independent and expert scrutiny of the Scottish social secu

Former school buildings across Dundee are set to be demolished to make way for housing and community facilities. The buildings to be demolished are the former Frances Wright nursery and the old St Luke’s and St Matthew’s, Longhaugh, St Vincent’s and Rosebank primary schools.

Housing charity Shelter has said it will take an investment of £214 billion into the delivery of three million new homes to solve the social housing crisis in England. A new report from the charity has urged minister to invest in a 20-year building programme and extend the criteria for who is