Housemark Scotland

16-30 of 64 Articles
Clock icon 2 minutes

Falkirk and West Dunbartonshire councils are leading the way in self-awareness by piloting HouseMark Scotland’s new Embedding Excellence Programme. The two HouseMark Scotland members are pioneering the new audited self-assessment programme that is designed to help landlords to excel by assessi

Clock icon 2 minutes

HouseMark Scotland’s Specialist Clubs are a part of HouseMark’s programme to support the housing sector to achieve continuous improvement and deliver better outcomes for tenants, customers, wider communities and regulators. Our Clubs content is designed exclusively for the Scottish housi

Clock icon 3 minutes

Kevin Scarlett Interest is growing across Scotland in the new sector scorecard pilot, with several new housing associations indicating that they will submit data in 2018.

Clock icon 3 minutes

A final report on the achievements of a four-year training and learning programme ‘Stepping Up to Scrutiny’ has been published by CIH Scotland. Delivered on behalf of the Scottish Government through a partnership between CIH Scotland and HouseMark Scotland, the scrutiny programme comprised a ser

Clock icon 2 minutes

River Clyde Homes has been declared ‘complaints accredited’ following an external independent assessment by HouseMark Scotland. HouseMark’s complaints accreditation scheme was launched in 2012 and is designed to help landlords to achieve improved customer satisfaction by providing a robust cri

Clock icon 2 minutes

HouseMark Scotland has launched the 2017 Scottish Social Housing Charter interactive comparison tool, supporting the social housing sector to identify and action areas for improvement and efficiencies. Using the Annual Return data published by the Scottish Housing Regulator, the tool allows users to

Clock icon 2 minutes

Kevin Scarlett Eighteen housing associations in Scotland - including the Haymarket Group of associations - have agreed to take part in a sector scorecard pilot to benchmark a range of business health and efficiency measures.

16-30 of 64 Articles