Ofgem

Ofgem's delegation with SFHA and staff members from seven housing associations at Blackwood Homes and Care's Raeden Court site in Aberdeen Regulator Ofgem last week met with housing associations in Aberdeen to discuss the fast-approaching Radio Teleswitch Service (RTS) switch-off and its impact on S

Consumer organisations in Scotland are sounding the alarm over a looming crisis that could leave thousands of households without heating or hot water as outdated energy meters are phased out in the coming weeks.

Energy suppliers that did not follow the rules when installing prepayment meters to collect debt without household permission will pay £18.6 million in compensation and debt write off to at least 40,000 customers, Ofgem has revealed. In 2023, the energy regulator asked suppliers to pause insta

British households will see a modest drop in energy costs this summer after Ofgem announced a 7% cut to the energy price cap, reducing average annual bills by £129 to £1,720. While this decline, driven primarily by falling wholesale gas prices, is a welcome reprieve for consumers, it has

The Ofgem Energy Industry Voluntary Redress Scheme opened its twelfth funding round for applications this week.

Ten suppliers have paid more than 34,000 customers a total of £7 million in compensation and refunds after overcharging some customers in error, following a compliance review by Ofgem. This issue specifically impacted customers with ‘Restricted Meter Infrastructure’ between January

Energy regulator Ofgem has confirmed that 24/7 support will be available for any household cut off from power due to a fault with their meter. It means that, from 1 August 2025, energy suppliers must run round-the-clock enquiry services so that customers can report a meter fault that has interrupted

The community renewable energy projects to benefit from the latest round of funding from the Ofgem Energy Industry Voluntary Redress Scheme have been revealed.

Energy plans for every part of Great Britain will be put in place by the end of 2027, mapping out what’s needed to upgrade the energy networks in every city, town and village in Britain.  Under plans revealed this week, energy regulator Ofgem has given the green light for the plans to be

Acting minister for climate action Dr Alasdair Allan has asked for urgent actions to increase the pace of progress on replacing Radio Teleswitch Service (RTS) meters ahead of the service switching off in June.

The Ofgem Energy Industry Voluntary Redress Scheme opened its eleventh funding round for applications yesterday with a total of £40 million in grants available to charities and community energy groups across England, Scotland and Wales that support households most at risk from cold homes and

The energy price cap is to increase by 6.4% over the period covering April to June 2025, Ofgem has announced today.

Every energy supplier will be required to offer energy tariffs with low or no standing charges so customers can choose to pay these costs as part of the unit rate, under plans published by Ofgem.

Thirty-nine businesses have been suspended from installing new insulation in people’s homes after UK ministers were alerted to reports of poor-quality work. 

A new campaign has been launched to urge owners of Radio Teleswitch Service (RTS) electricity meters to accept the offer of a meter upgrade from their energy supplier.