Ofgem

The Ofgem Energy Industry Voluntary Redress Scheme has launched its fifteenth funding round, opening for applications yesterday. A total of £20 million is available for charities and community energy groups, including community interest companies, co-operative societies and community benefit s

New smart meter standards and more compensation for customers facing long wait times for installations or repairs will take effect from February, following a decision made by Ofgem. Ofgem has confirmed it will take forward new rules which mean customers will automatically receive a £40 payment

A range of new protections for households and businesses that get their heating and hot water through a heat network has come into force.

OVO will pay over £2.7 million in redress after failing to provide Warm Home Discount (WHD) rebates to 11,646 customers by the statutory deadline of 31 March 2024. These customers did not receive their rebate until November 2025 – more than 19 months late. The delay meant that some of th

Charles Hargreaves, deputy director compliance – heat networks at Ofgem, highlights what it takes to prepare for compliance when the regulation of heat networks begins this month.

Households will see a rise in gas and electricity prices after regulator Ofgem outlined its next price cap.

Applications are now open for the fourteenth round of the Ofgem Energy Industry Voluntary Redress Scheme, with £30 million available to support energy-related projects across England, Scotland and Wales.

Blairgowrie and Rattray Development Trust (BRDT) has welcomed a funding boost from Ofgem's Energy Redress Scheme for its HEAT Project Scotland initiative. A grant of £245,539 over two years will allow the HEAT Project Scotland team to continue to provide a free, impartial and expert energy adv

An energy supplier has collapsed, leaving Ofgem to step in to ensure supplies for the provider's thousands of customers. Basingstoke-based Tomato Energy supplies around 15,000 domestic customers and 8,000 non-domestic customers.  

Around £240 million of unclaimed credit balances in closed accounts are waiting to be returned to consumers, according to data from energy regulator Ofgem.

In the twelfth round of the Ofgem Energy Industry Voluntary Redress Scheme, £9.7 million in grants is being distributed to 34 organisations across England, Scotland and Wales. The funding will support initiatives that deliver energy advice, drive carbon reduction and develop innovative energy-

Ofgem has announced a major plan to tackle the £4.4 billion of energy debt built up during the energy crisis, including a new Debt Relief Scheme that could write off up to £500 million and help around 195,000 households across the UK.

Households across Great Britain will soon have more choice over how they pay their energy bills after Ofgem confirmed plans to require suppliers to offer at least one tariff with a lower standing charge. The regulator announced yesterday that energy companies must make such tariffs available to all

Helena Charlton, director of heat networks at Ofgem, discusses the upcoming regulation of heat networks. Heat networks provide heating, cooling and hot water to multiple properties in a building or to multiple buildings from a single source. From January 2026, Ofgem will begin regulating heat networ

A tough winter is in store for thousands of Scottish households after Ofgem confirmed that the energy price cap is due to rise again in October, Scottish charities have warned.