Energy regulator Ofgem has written an open letter calling for fairer treatment for customers who are left in debt when energy companies collapse. Since the beginning of 2018, 14 energy companies have exited the domestic energy market. In this event, a Supplier of Last Resort (SoLR) is appointed, and
Ofgem
Ofgem has issued two energy providers with provisional orders for failing to demonstrate their renewables obligations. The regulator has ordered Nabuh Energy to pay £872,200.62 plus interest and Breeze Energy to pay £486,232.06 including interest.
Ofgem has issued a final order to Gnergy Ltd to compel the supplier to make the outstanding payment of £673,876.62 plus interest to comply with the Renewables Obligation schemes by 31 October 2019. Gnergy Ltd missed the original deadline to meet its Renewable Obligations and has not provided O
Toto Energy, an energy supplier with around 134,000 domestic customers, has ceased to trade after a £4 million tax default.
Energy watchdog Ofgem is proposing new reforms for existing suppliers to drive up customer service standards, reduce the risk of supplier failure and strengthen the safety net. Increased competition in the retail market has benefitted consumers with cheaper deals, put pressure on incumbent suppliers
Greenhouse gases fell last year by 2.5%, the smallest reduction since 2012, according to the state of the market report by Ofgem.
Ofgem has appointed Jonathan Brearley, its current executive director for system networks, as its new chief executive. Mr Brearley will take up his new role at the energy watchdog at the end of February next year.
Four energy suppliers have been issued with final orders to compel them to make £14.7 million in outstanding payments they owe to comply with the Renewables Obligations schemes by 31 October 2019.
Record numbers of people have saved money after taking part in Ofgem's latest collective switch trial. Ofgem has revealed that around 30% of disengaged customers who took part in its latest simplified collective switch trial changed their energy deal.
Ofgem has moved to protect the 29,000 domestic customers of Eversmart Energy after the energy supplier ceased trading last week.
URE Energy’s licence to supply electricity is to be revoked after the supplier failed to meet its Renewables Obligation for 2017-2018.
Energy watchdog Ofgem has fined Utilita Energy £175,000 after the provider failed to meet its carbon reduction obligations under the Energy Company Obligation (ECO) scheme between 2015 and 2018.
An energy supplier has been fined for failings which resulted in customers being unable to move to cheaper tariffs or access their accounts.
Knowes Housing Association was delighted to be selected for a visit to its office in Faiflley by Ofgem’s chief executive officer, executive director and four members of the Ofgem board. The group travelled up from their London HQ to see first-hand the excellent work Knowes has carried out in t
Ofgem has fined two suppliers and an energy software and consultancy service £870,000 collectively after they were found to have breached competition law.