Record numbers of people have saved money after taking part in Ofgem's latest collective switch trial. Ofgem has revealed that around 30% of disengaged customers who took part in its latest simplified collective switch trial changed their energy deal.
Knowes Housing Association was delighted to be selected for a visit to its office in Faiflley by Ofgem’s chief executive officer, executive director and four members of the Ofgem board. The group travelled up from their London HQ to see first-hand the excellent work Knowes has carried out in t
Consumers will automatically receive compensation from today if they suffer energy switching errors or if suppliers are late in refunding credit when they leave. Ofgem said the new requirements, which will see customers awarded at least £30 compensation, have been introduced to give customers
Companies will have to pass new tougher tests before entering the energy market under new proposals announced by Ofgem. The energy watchdog said to apply for a licence to supply energy from June, applicants will need to demonstrate they can adequately fund their operations for their first year, outl
Millions of households across Britain are set to see an increase in the cost of energy after Ofgem increased price caps for default tariffs and pre-payment meter customers. The industry regulator revealed today that the price cap for customers on default (including standard variable) tariffs, introd
Housing association-backed energy provider Our Power has ceased trading. Directors at the not-for-profit company said the decision was taken “with heartfelt regret” and blamed a “very difficult” and “highly volatile” energy market.
A Borders energy supplier with around 290,000 customers has ceased trading after the company was given a £14 million bill by the energy regulator. Spark Energy Supply is part of a gas and electricity firm which employs more than 300 staff at its Selkirk headquarters.
Energy regulator Ofgem has launched an investigation into Borders electricity and gas supplier Spark Energy over non-payment of money due under the UK Government’s renewables obligation schemes. Under the schemes, suppliers who do not source the required proportion of electricity from renewable so
Price protection for 11 million customers on poor value default tariffs will come into force on 1 January 2019, Ofgem has confirmed. Ofgem has set the final level of the price cap, following the regulator’s statutory consultation published on September 6, at £1137 per year for a typical dual fuel