Ofgem

Millions of households across Britain are set to see an increase in the cost of energy after Ofgem increased price caps for default tariffs and pre-payment meter customers. The industry regulator revealed today that the price cap for customers on default (including standard variable) tariffs, introd

Housing association-backed energy provider Our Power has ceased trading. Directors at the not-for-profit company said the decision was taken “with heartfelt regret” and blamed a “very difficult” and “highly volatile” energy market.

A Borders energy supplier with around 290,000 customers has ceased trading after the company was given a £14 million bill by the energy regulator. Spark Energy Supply is part of a gas and electricity firm which employs more than 300 staff at its Selkirk headquarters.

Energy regulator Ofgem has launched an investigation into Borders electricity and gas supplier Spark Energy over non-payment of money due under the UK Government’s renewables obligation schemes. Under the schemes, suppliers who do not source the required proportion of electricity from renewable so

Price protection for 11 million customers on poor value default tariffs will come into force on 1 January 2019, Ofgem has confirmed. Ofgem has set the final level of the price cap, following the regulator’s statutory consultation published on September 6, at £1137 per year for a typical dual fuel

Charitable organisations across Britain are being urged to get their applications ready as £2.5 million of funding becomes available in the next round of the Energy Industry Voluntary Redress Scheme. Energy Saving Trust, which was appointed by Ofgem to manage distribution of the funds to eligible c

A community heating network in Stirlingshire and an innovative cooking and lighting energy saving programme on Lewis are among six charity projects to have been awarded over £280,000 in funding for sustainable energy projects in the first round of grants from the Energy Industry Voluntary Redress S

Millions of British homes are one step closer to cheaper energy bills as legislation to cap poor value energy tariffs completed its passage through parliament this week. Energy regulator Ofgem is now required to cap standard variable tariffs offered by the ‘big six’ energy providers for househol

Energy watchdog Ofgem has warned suppliers they must only install prepayment meters by force to recover debt as a last resort after new research revealed some companies are using such tactics too often. In an annual report on how suppliers treat their customers in vulnerable situations, including th

Fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier under new rules outlined by energy regulator Ofgem. Backbills can result from problems with a supplier’s billing system, or from suppliers estimating bills until they have an

Five million households could now save £115 a year on their energy bills after energy watchdog Ofgem announced it is to extend its safeguard tariff to almost one million vulnerable customers. The tariff, which stops suppliers from charging customers too much and ensures any price increase is justif

Failing to switch energy supplier may have cost 860,000 Scottish households more than £1,500 each over the past six years – the equivalent of more than half a year of the UK’s average weekly shopping trips, according to new statistics. Figures from Ofgem, published for Big Energy Saving Week, h

The Scottish Government hosted an energy summit yesterday to challenge the ‘big six’ energy suppliers to do more to help people who are struggling to pay their energy bills. The summit, which was attended by energy suppliers alongside Ofgem and consumer groups, discussed measures to help custome

Energy regulator Ofgem is to cap the amount suppliers can charge customers for installing a pre-payment meters in customers’ homes and ban the costs altogether for the most vulnerable. Prepayment meters are typically installed under warrant when a customer cannot or will not pay their energy bill.

Draft legislation designed to lower the cost of energy bills for around 12 million households has been published by the UK government. The Draft Domestic Gas and Electricity (Tariffs Cap) Bill will give energy regulator Ofgem the power to cap standard variable tariffs to households in England, Wales