Ofgem

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Britain’s energy regulator Ofgem has set out the next steps in the British Gas investigation and Prepayment Meter (PPM) review to support and protect energy customers when suppliers fit PPMs by force or via remote switch. Ofgem CEO, Jonathan Brearley, has also called on all suppliers to use th

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Energy regulator Ofgem has indicated it could take legal action against suppliers who have forcibly installed pre-payment meters into the homes of struggling consumers. The watchdog's chief executive Jonathan Brearley said he is "concerned" about the sharp growth in households struggling to pay

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The Ofgem Energy Industry Voluntary Redress Scheme will open for the third funding round of phase two of the scheme. A total of £3 million is available as grants to charities and community energy groups that support households most at risk from cold homes and high energy bills, or that work on

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Energy regulator Ofgem has today published its Market Compliance Review of how energy suppliers help customers in payment difficulties and has found issues ranging from minor through to severe weaknesses, or failings. The deep dive found that, although good practice exists across the industry, with

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Energy regulator Ofgem has today announced that the price cap for energy bills will increase to £3,549 per year for dual fuel for an average household from 1 October 2022, an 80% increase on February’s price cap. Ofgem said the increase reflects the continued rise in global wholesal

46-60 of 168 Articles